8baje Privacy Policy — How We Keep Your Data Safe

We collect various types of information when you register and use 8baje. The sole purpose of collecting this data is to provide you with the best possible service and to ensure platform security. No information is collected beyond what is necessary.

We never collect sensitive information — such as religion, political views, or health data — without your explicit consent.

Every piece of data we collect has a defined purpose. 8baje never uses your information in ways you are unaware of or have not consented to.

• Account Management: For login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals and to ensure the security of your transactions.
• Customer Support: To respond to your complaints or questions quickly and accurately.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To better understand your preferences and continuously improve your platform experience.
• Marketing (Optional): With your consent, to inform you about relevant bonuses and offers.
• Legal Obligations: To meet regulatory requirements.

8baje uses internationally recognized technology to keep your data secure. Our security team monitors systems daily to detect any unusual activity.

• SSL/TLS Encryption: 256-bit encryption is active across all pages of the site. You can verify this by checking the padlock icon in your browser.
• Password Hashing: Your password is never stored as plain text — it is hashed using the bcrypt algorithm.
• Two-Factor Verification: OTP verification is required for any suspicious login attempt on your account.
• Firewall Protection: Advanced firewalls are in place to defend against DDoS attacks and other cyber threats.
• Regular Audits: Regular system audits are conducted by third-party security specialists.
• Restricted Access: Staff can only access data relevant to their assigned responsibilities.

8baje never sells, rents, or trades your personal information. However, in certain specific circumstances, limited data sharing may occur.

• Payment Providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, and similar payment providers.
• Law Enforcement Agencies: We are legally obligated to provide data when required by a court order or valid legal demand.
• Fraud Prevention: Data may be shared with regulatory authorities to detect money laundering or other illegal activity.
• Technology Partners: Limited data may be shared with partners such as server hosting or analytics providers under contract — they are also bound by our privacy policy.

Your data will not be shared with anyone for any reason beyond those listed above. We keep a record of all data sharing activities.

8baje uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored in your browser that make future visits smoother and more convenient.

You can disable cookies from your browser settings, though some features may not work properly. To turn off marketing cookies, go to your account settings.

You have full control over your personal data. 8baje guarantees the following rights:

8baje strictly does not serve anyone under the age of 18. Collecting or storing data from minors is strictly prohibited. If an underage account is created and brought to our attention, that account and all associated data will be deleted immediately.

If you suspect a minor is using 8baje, parents or guardians should contact us at support@8baje.biz. We will take immediate action.

8baje does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.

• Account Information: For the duration of account activity, and up to 5 years after closure.
• Transaction Data: Up to 7 years, as required by law.
• KYC Documents: Up to 5 years, as required by regulatory obligations.
• Cookie & Analytics Data: Up to 90 days.
• Support Conversations: Up to 2 years after an issue is resolved.

Once the retention period expires, data is automatically deleted or anonymized in a secure manner.

This privacy policy may be updated to reflect changes in technology or applicable law. For significant changes, you will be notified via SMS to your registered mobile number or through an in-platform notification.

The date of any changes will be noted in the "Last Updated" section at the top of the page. Continued use of the platform after an update constitutes acceptance of the revised policy. To request a copy of a previous version, please contact support.

For any privacy-related questions, requests, or complaints, please get in touch with us. We are committed to responding promptly and helpfully.

When submitting a complaint, please include your registered mobile number and a detailed description of the issue. This helps us resolve it faster.